You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
If you contact Norwest we may collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other organisations. You may opt out of further contact from us at any time.
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
We are bound by the provisions of the Privacy Act 1988 (Cth), including the Australian Privacy Principles.